SHIPPING
ONLINE ORDERS WILL RECEIVE AN ORDER CONFIRMATION AND TRACKING NUMBER VIA EMAIL WHEN SHIPPED FROM OUR WAREHOUSE. FOLLOW YOUR ORDER BY ENTERING THE TRACKING NUMBER ON THE RESPECTIVE COURIER’S WEBSITE. FOR ALL SHIPPING QUESTIONS, PLEASE CONTACT DISTRO@PRETTYRELICS.COM
ESTIMATED SHIPPING TIMES
STANDARD SHIPPING, ESTIMATED DELIVERY 7 BUSINESS DAYS FROM DATE OF ORDER.
EXPRESS SHIPPING, ESTIMATED DELIVERY 3 BUSINESS DAYS FROM DATE OF ORDER.
DOMESTIC SERVICE
SHIPPED VIA UPS/USPS.
SIGNATURE REQUESTED ON DELIVERY.
INTERNATIONAL SERVICE
FOR ALL INTERNATIONAL ORDERS, PLEASE CONTACT DISTRO@PRETTYRELICS.COM
RETURNS & EXCHANGES
ALL PURCHASES ARE FINAL.
WE ACCEPT RETURNS ON DAMAGED GOODS
WE EXCHANGE ITEMS FOR STORE CREDIT.
PRETTY RELICS OFFERS A 7-DAY EXCHANGE POLICY.
CUSTOMERS HAVE 7-DAYS FROM WHEN THE ORDER IS DELIVERED TO SHIP BACK TO OUR WAREHOUSE FOR A REFUND OR EXCHANGE. WE OFFER FULL REFUNDS AND/OR EXCHANGES FOR A DIFFERENT SIZE (SUBJECT TO STOCK AVAILABILITY). ITEMS MUST BE RETURNED IN ORIGINAL CONDITION WITH INTACT LABELS AND PACKAGING.
RETURN ADDRESS
PRETTY RELICS LLC
ATTN: JOHNNY KING
56 BOGART ST. #324
BROOKLYN NY 11206
EXCHANGE INSTRUCTIONS
CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. IN THE EVENT A THEFT OR LOSS OF ORDER HAPPENS DURING RETURN DELIVERY TO WAREHOUSE, PLEASE REQUEST COMPENSATION FROM THE COURIER.
PLACE THE ITEM(S) IN ITS ORIGINAL SHIPPING BOX, OR OTHER SOLID CARTON BOX.
CLOSE BOX AND TAPE SHUT.
ADD ORDER NUMBER ON THE COMMERCIAL INVOICE.
SHIP THE RETURN WITH A CARRIER OF YOUR CHOICE.
PLEASE REQUEST A TRACKING NUMBER.